To Chinese
Our
Quality System
EDI Resources Centre Ltd.
applies 3 management tools to ensure our
service quality achieves the highest standard in our business:
- ISO9000:2000
Quality Management System
- the international standard for quality system
-
PRINCE2
Project Management Method
- the UK de facto standard for project management
- CMMI
Continuous Perspective
- the US de facto standard for Process Improvement developed by SEI
We use our quality system as a means to
continuously improve our services.
Quality Policy
It is the established policy of EDI Resources Centre
Ltd to
operate a Quality Assurance System that will fully meet the requirements of ISO9001:2000 and
any related Quality Assessment Schedules / Supplements and to supply services and products
which are fit for their intended purpose, at the most economical level to achieve customer
satisfaction.
Our Company, its members and staff, are committed to the
concept and practice of Total Quality Management throughout our organization.
Our quality objective is to provide service in a manner to
the standards and requirements of our clients. This is fundamental to all work undertaken
and is practised by all personnel in our daily activities.
Our Quality Manual and the supporting documentation
referred to, explain our requirements for quality, and the means to satisfy those
requirements. Quality is enhanced by working in a systematic method to formalized
procedures designed to eliminate the occurrence of deficiencies.
Our aim must be to assure the efficiency and
profitability of our organization by constantly striving to maintain and improve the quality and reliability
of our services.
No deviations from these directions are permitted without
the authority of our Top Management.
¡@
* This policy is communicated to all staff upon
appointment, advised to existing staff by way of presentation upon initial Quality
Assurance System launch, and also by a copy being permanently on display.
¡@
Principle of our Quality System:
as specified in ISO 9000:2000
¡P
Principle 1 Customer focus
¡P
Principle 2 Leadership
¡P
Principle 3 Involvement of people
¡P
Principle 4 Process approach
¡P
Principle 5 System approach to management
¡P
Principle 6 Continual improvement
¡P
Principle 7 Factual approach to decision making
¡P
Principle 8 Mutually beneficial supplier relationships
¡@
Areas of our quality system include :
-
A functioning
Quality Management System
-
Quality Management Responsibility
-
Quality Resource Management
-
Quality in Product Realization
-
Quality in Measurement, Analysis & Improvement
¡@
¡@
Back to Information Page
¡@